Rajatogel is committed to protecting your personal data. This policy explains clearly what we collect, why we collect it, and how it is safeguarded.
Our Commitments
Rajatogel does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used solely to deliver and improve our services.
All personal data transmitted between your device and our platform is protected by bank-grade SSL/TLS encryption. Data stored on our servers is encrypted at rest using industry-standard protocols.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. We provide clear, accessible processes for exercising each of these rights.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data is securely deleted once the retention period expires.
In the event of a data security incident that affects your personal data, Rajatogel will notify affected users promptly and in accordance with applicable data protection notification requirements.
This Privacy Policy clearly describes every category of data we collect and every purpose for which it is used. We do not engage in undisclosed data processing activities.
Rajatogel ("the Company", "we", "us", "our") operates the online gaming platform accessible at https://rajatogel.lat. In the course of providing our gaming services to players across Malaysia — including those based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — we collect and process certain categories of personal data.
This Privacy Policy ("Policy") sets out, in full and in plain terms, the nature of the personal data we collect from registered players and website visitors, the purposes for which that data is processed, the legal bases on which processing is carried out, the limited circumstances under which data may be shared with third parties, and the rights available to you as a data subject.
By registering an account, accessing the platform, or otherwise engaging with Rajatogel's services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not use the platform.
The following terms carry the meanings assigned to them below throughout this Privacy Policy:
The data controller responsible for personal data collected through the Rajatogel platform is the Company operating under the Rajatogel brand, reachable at the following contact point for all data protection enquiries:
All data protection requests, complaints, and enquiries directed to the above contact point will be handled by the designated person responsible for data protection compliance within the Company.
Rajatogel collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from authorised third-party service providers engaged to verify your identity or process payments.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID (MyKad), passport number | Registration, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration, account updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), FPX/DuitNow transaction references | Deposit and withdrawal requests |
| Account Credentials | Username, encrypted password hash | Registration |
| Correspondence Data | Live chat transcripts, support emails, complaint records | Customer support interactions |
| Category | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, device type, operating system, browser type and version | Security, fraud prevention |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Platform improvement, responsible gambling monitoring |
| Location Data | Approximate geographic location derived from IP address | Jurisdictional access controls |
| Cookie Data | Session cookies, preference cookies, analytics identifiers | Platform functionality, analytics |
We may receive personal data from identity verification service providers (such as document authentication services used during KYC), payment processors handling Malaysian payment methods including Maybank2u, CIMB Clicks, Public Bank, and DuitNow, and fraud detection partners who provide risk scoring services to protect our platform and players.
Rajatogel processes personal data only where a valid legal basis exists. The following legal bases apply to our processing activities:
Personal data collected by Rajatogel is processed for the following specific, documented purposes:
We use your registration and identity data to create and maintain your player account, verify your age and eligibility, process deposits and withdrawals through Malaysian payment channels (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank transfers via Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect), and provide access to our gaming products.
We are required by applicable law and our operating licence conditions to verify the identity of all registered players (Know Your Customer) and to monitor transactions for indicators of money laundering or other financial crime (Anti-Money Laundering). This processing is mandatory, and we cannot provide gaming services to any player who declines to submit to the KYC process.
Technical data including IP addresses, device identifiers, and login patterns are processed to identify and prevent fraudulent activity, multi-accounting, unauthorised account access, and other integrity risks. This processing is based on our legitimate interest in maintaining a safe and fair platform for all players.
We process usage and transaction data to monitor player behaviour for patterns that may indicate problematic gambling, including unusual deposit frequency, session duration, and loss chasing behaviour. This allows us to trigger appropriate interventions, offer support resources, and enforce responsible gambling obligations. This processing reflects both our legal obligations and our genuine commitment to player wellbeing.
When you contact our support team via live chat or email, we process the content of your communications, your account details, and relevant transaction history to investigate and resolve your query. Support interactions may be recorded for quality assurance and training purposes.
Aggregated and anonymised usage data is analysed to understand platform performance, identify technical issues, and improve the user experience. This analysis does not involve individual profiling and cannot be used to identify specific players.
Rajatogel does not sell, rent, or otherwise commercially disclose your personal data to third parties. Your data may be shared only in the following carefully limited circumstances:
We engage authorised third-party service providers to perform specific functions on our behalf, strictly under written data processing agreements that prohibit the use of your data for any purpose other than the contracted service. Categories of processors include:
We may be required to disclose personal data to regulatory authorities, law enforcement agencies, courts, or other governmental bodies where such disclosure is required by applicable law, a valid court order, or our licensing obligations. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of Rajatogel's assets, personal data held about registered players may be transferred to the successor entity, subject to equivalent data protection commitments. We will notify affected players of any such transfer in advance to the extent practicable.
Rajatogel uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device by your browser. They serve several functions essential to the operation of the platform.
| Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens. Essential for platform functionality and cannot be disabled. | Contractual necessity |
| Functional | Stores user preferences such as language settings and game display options. | Legitimate interest |
| Analytics | Collects anonymised data on page visits, session duration, and user flow to inform platform improvements. | Consent |
| Security / Fraud | Fingerprinting and device recognition used to detect and prevent fraudulent access attempts. | Legitimate interest |
You may manage your cookie preferences through your browser settings, which typically allow you to block, delete, or be notified about cookies. Please be aware that disabling strictly necessary cookies will impair the functionality of the platform, including your ability to log in and access your account. Analytics cookies may be declined without affecting platform access.
Rajatogel retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years post-closure | Legal/regulatory obligation |
| Transaction Records | 7 years from date of transaction | AML and accounting requirements |
| KYC Documents | 5 years from account closure | Regulatory obligation |
| Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Technical / Log Data | 12 months | Security and fraud investigation |
| Marketing Preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
Rajatogel implements a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include the following:
While we take every reasonable precaution to protect your personal data, no system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access.
As a data subject, you hold the following rights in respect of personal data that Rajatogel processes about you. To exercise any of these rights, please submit a written request to our data protection contact email address or via live chat.
You have the right to request confirmation of whether we hold personal data about you, and to receive a copy of that data along with information about how it is processed. Requests will be acknowledged within 5 business days and fulfilled within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion. You may update certain account details directly through your account dashboard without contacting us.
You may request the deletion of personal data we hold about you where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other basis applies), or where processing is unlawful. This right is subject to legal retention obligations — we cannot erase data we are required by law to retain.
You may request that we temporarily restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data or object to its processing. During a restriction, we may continue to store the data but will not process it further without your consent or to defend a legal claim.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request receipt of your personal data in a structured, commonly used, machine-readable format, and to transmit it to another controller where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing and profiling. Upon receiving a valid objection, we will cease the processing concerned unless we can demonstrate compelling legitimate grounds that override your interests.
The Rajatogel platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect or process personal data from any individual under the age of 21.
During the registration process, we collect date of birth information and apply age verification procedures to confirm that each registering player meets the minimum age requirement. Where identity documents are submitted as part of KYC, those documents are reviewed to confirm age eligibility.
If Rajatogel becomes aware — through any means — that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the originating payment method.
In the course of providing services to Malaysian players, certain personal data may be processed by service providers operating outside of Malaysia. Where personal data is transferred to a third country, Rajatogel ensures that appropriate safeguards are in place to maintain an equivalent level of data protection to that provided under applicable Malaysian and international standards.
Safeguards employed for international transfers may include contractual clauses requiring recipient organisations to process data in accordance with specified data protection standards, selection of processors located in jurisdictions with recognised adequate data protection frameworks, and technical and organisational security measures contractually imposed on all international data processors.
Details of any specific international transfers and the safeguards applied are available upon written request submitted to our data protection contact point.
Rajatogel may update this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements, or service offerings. The "Last Updated" date at the top of this page will be revised each time a substantive change is made.
Where changes are material — meaning they significantly alter how we process your personal data or the rights available to you — we will notify registered account holders via email prior to the changes taking effect. For minor or clarificatory amendments, updating the published Policy on the platform constitutes sufficient notice.
We encourage you to review this Policy periodically to stay informed about how Rajatogel protects your personal data. Continued use of the platform after a revised Policy is published constitutes acknowledgement of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or wish to raise a complaint about our data processing practices, please reach out through the following channels:
We are committed to resolving all data protection queries and complaints promptly and transparently. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.
Play with Confidence
Rajatogel is built on trust. Join Malaysia's most privacy-conscious gaming platform and play with the confidence that your personal data is in safe hands.
For players aged 21 and above only. Gambling involves financial risk — play responsibly.